About

CHANGE THAT FEELS RIGHT FOR YOU

My work combines professional training with lived experience, alongside many years of exploring how patterns such as over-accommodation and self-silencing develop, often understandable responses, and how they can shift over time in a way that feels calm, sustainable, and authentic.

I offer a calm, reflective space where you can step back, think clearly, and make sense of what’s happening. My approach is thoughtful and practical, combining insight with small, manageable steps that support meaningful change over time.

I often work with people who find themselves over-accommodating others, holding back their voice, or feeling unsettled in workplace situations, despite being capable and committed in their roles.

My background includes:

• Advanced Diploma in Learning & Development
• Professional Corporate & Executive Coach Diploma
• Degree (Open University)
• BPS Test User (Levels 1 & 2)
• NLP Practitioner
• Ongoing professional development

If this approach resonates with you, you’re very welcome to get in touch to explore how we might work together.

I’m Susan Douglas, a Learning & Development Consultant and Professional Coach.