Soft-Skills & EQ Specialist
Offering bespoke and tailored solutions aligned to your requirements.
Thanks for dropping by to find out more.
I love working with professionals who are open to personal growth and wish to enhance their performance to create a better work-life. I’m Susan Douglas, a Soft-Skills, and Emotional Intelligence Specialist.
I provide soft-skill development in the areas of change management, leadership, and management skills. I provide Emotional Intelligence development in the areas of self-perception, self-expression, interpersonal, decision-making, and stress management.
Qualifications include a degree with the Open University, Advanced Diploma in Learning & Development, Corporate Coaching Diploma, NLP Practitioner, and BPS Test User Levels 1&2.
My approach is holistic and tuned to your specific needs. I blend consultancy, profiling, training, and coaching, to address various facets, including knowledge, skills, mindset, attitude, and behaviour.
For a confidential and complimentary consultation, please don’t hesitate to reach out.
“Susan has been a fantastic OD professional and coach in the two very different environments that I have worked with her. Susan is sensitive to the needs of the individuals she works with, recognises the business needs and provides a tailored approach to reach the best possible outcomes for all parties. Susan is able to provide psychometrics that underpin outcome focused coaching, empowering her clients to take control going forward in order to achieve their true potential.” Strategic Lead – HR
“Susan is refreshing, talented, genuine, and incredibly engaged and supportive in what she does. I’ve worked with Susan for a number of years now, engaging her for group training sessions and I have also received direct coaching from her. I cannot recommend Susan highly enough. Sue truly gets people, organisational culture, performance, and personal development.” Business Director
“Susan is a consummate professional with a wealth of experience having worked with different clients and sectors which she uses to develop tailored solutions to develop the knowledge and capabilities of our staff.
Susan’s creative flair providing innovative and thought-provoking interventions which staff really benefit from, evidenced by positive feedback received.
It is a pleasure to work with Susan who has built positive relations through a responsive approach and is highly personable.” Head of Organisational & Learning Development